We’re Here to Help
Need help and looking for answers? There are a variety of ways you can get your problems solved:
Start Here First: MacGourmet User Support
Stay updated with announcements, get answers from the community and share your feature suggestions with us.
Because there are lots of common questions, please search the “Frequently Asked Questions” section to see if your question has already been answered before requesting help. If you don’t find the answer to your question there we’ll, of course, be happy to help.
Go to: MacGourmet User Support
MacGourmet Email Support
Have a problem you can’t solve, or a bug to report? The primary way to contact Advenio for help is email. (Phone support is not currently available)
While you will probably get a response at all hours of the day, please keep in mind that normal support business hours are Monday – Friday from 8-6 EST. (Please note: Because of the resources required, we cannot offer phone support.)
You can either use the “Send Feedback” menu item, in the MacGourmet Help menu, or you can send us an email message by clicking the link below:Submit Support Request to support [at] macgourmet.com.
Please be as detailed and specific as possible when composing your message.
Download the PDF User Guide
Swap recipes with other MacGourmet users on MacGourmet Recipe Swap.
When you sign up for the Recipe Swap board, just make sure to use the value macgourmet-swap for the VIP code text field when you fill in your registration information. (We require this because of spammer abuse).
For help or comments: support [at] macgourmet.com.